Trellis Privacy Policy

Effective Date: August 18, 2023

Welcome to Trellis! This Privacy Policy outlines how we collect, use, and protect your personal information when you use our AI-powered education platform. At Trellis, we are committed to safeguarding your privacy and ensuring the security of your data.

1. 1. Information We Collect
   1. - Personal Information: When you create an account with Trellis, we collect your name, email address, and other contact information.
   2. - Uploaded Material: Trellis processes and stores the educational materials you upload, including reading materials and test-related content.
   3. - Usage Data: We gather information about how you use Trellis, including interactions with our AI tutor, reading habits, and performance on tests.
   4. - Technical Data: This includes information about the device and browser you use to access Trellis, such as IP address, browser type, operating system, and device identifiers.
2. 2. How We Use Your Information
   1. - Enhancing Your Experience: We use your personal information to tailor the AI tutor's recommendations, providing you with personalized reading assistance and test preparation.
   2. - Improving Our Services: Your usage data helps us refine and enhance the performance of our AI algorithms, making our platform more effective over time.
   3. - Communication: We may contact you with updates, news, and relevant information about Trellis. You can opt-out of these communications at any time.
   4. - Legal Compliance: We may use your information to comply with legal obligations, protect our rights, and prevent misuse of our platform.
3. 3. Data Security

   We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our technical and administrative safeguards include encryption, secure access controls, and regular security assessments.

4. 4. Third-Party Sharing

   Trellis does not share your personal information with third parties for marketing purposes. We may share anonymized and aggregated data with partners for research and analytical purposes.

5. 5. Your Choices
   1. - Account Settings: You can update your account information and communication preferences in your account settings.
   2. - Data Access: You can request access to the personal information we hold about you, and we will provide this information within a reasonable timeframe.
   3. - Data Deletion: If you choose to delete your account, we will remove your personal information, though certain data may be retained for legal or administrative purposes.
6. 6. Children's Privacy

   Trellis is not intended for users under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us immediately.

7. 7. Changes to this Policy

   We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any material changes through the platform or via email.

8. 8. Contact Us

   If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at admin@readtrellis.com